Data Policy

CINANDO is an online network for film professionals gathering commercial information and notably offering search tools, communication tools, screening tools and subtitles sales tools.

CINANDO provides Subscribers and Users with a professional database comprising contact details and profiles of film professionals.

Subscribers and Users benefit from a research tool that allows them to browse through the Site’s database. Research may be made upon different criteria such as : Name, Country, Company Activity, Organizations or Key words. Subscribers and Users can save their research results and criteria. Subscribers and Users can subscribe to research notifications and receive such notifications by email. Subscribers and Users understand that CINANDO can at any time delete or add some criteria. CINANDO though is not obliged to modify or improve the structure of the search tool.

The CINANDO GENERAL TERMS AND CONDITIONS OF USE aims to define the terms and conditions under which a User can benefit from the CINANDO Services.

For any technical difficulties linked to the Site’s use, Users may benefit from a technical support available on following contact details: contactus@cinando.com. A FAQ is also available on Cinando Help.

It is agreed that the use of CINANDO implies the Users’ full and complete approval of the general terms and conditions of use. If a User does not accept the general terms and conditions of use, he/she shall cease to use the Services.

Cinando is a service offered by SOGOFIF, Société de Gestion d’Opérations Commerciales pour le Festival du Film, SASU, registered in Paris under number 753 216 035, with its head office at 5 rue Charlot, 75003, Paris, France, represented by Pierre Lescure, duly empowered.

Phone: +33 1 53 59 61 30
Publishing director: Jérôme Paillard
Hosting service provider: Amazon EC2

Personal Data

The personal data files are handled carefully in compliance with the applicable regulations. By using the Services, and subscribing an Account, Users accept the processing of their Personal Data within the frame of the present document.

CINANDO attaches great importance to the protection and security of Users data. Accordingly, CINANDO pays particular attention to the protection of Visitors and Users' personal data, and ensures that no Personal Data will be commercialized to third parties.

To connect to his Account, a User must enter a log-in and password. To create an Account a Visitor shall transmit the information required in article 3.2 of the CINANDO GENERAL TERMS AND CONDITIONS OF USE notably her/his various personal contact and during their use of CINANDO, may provide their market presence and identify details (ie. Name, First name, title, phone, mobile, e-mail, memberships, public posts, picture, Market attendance, Login,data…). Depending on the options submitted by the User in its Account, CINANDO may use this information, to:

  • Check, manage and update the User’s Account;
  • Process orders and billings;
  • Contact Users in the frame of the Services;
  • Advise Users on customer advices and communicate information regarding SOGOFIF and all its products by email, letter, phone or text;
  • Permit Users to contact each other and use the Services;
  • Update the technical specs of the Services or appoint a subcontractor to do so;
  • Store the Service and the Personal Data for purpose of running the Service;
  • Permit the User’s to download contact details for professional purpose;
  • Establish service partnership with third party undertakings;
  • Comply with legal requirements and regulations.


In connection with the above detailed aims, CINANDO shall to the necessary extent of providing its Service, be able to transfer the Personal data, internationally, to permit the Users to download the contact details of other Users, store the Services and the Personal Data related to it, permit subcontractors or CINANDO to update the technical specifications of the application, enter into partnerships with Third party services within the frame of the applicable regulations.

CINANDO complies with appropriate measures to industry standards to protect Users personal data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While CINANDO uses commercially acceptable means to protect Users personal data, CINANDO cannot guarantee its absolute security. It is understood that the Users password are encrypted and that CINANDO has no access to such passwords. CINANDO shall notify to the regulatory body CNIL according to article 33 and 34 RGPD in case a breach of security has been identified within the personal data process.

According to the law “Informatique et Liberté” from January 6th 1978 as modified, and the EU Regulation 2016/679 of April 27th 2016, the Users have the right to access and modify their personal information. The Users may access and receive in a currently used format their own information through a request to SOGOFIF at the address :

Société de Gestion d’Opérations Commerciales pour le Festival du Film, SASU, registered in Paris under number 753 216 035, with its head office at 5 rue Charlot, 75003, Paris, France, represented by Pierre Lescure, duly empowered.

Phone: +33 1 53 59 61 30
Publishing director: Jérôme Paillard
Hosting service provider: Amazon EC2

Users may consult, modify and delete their personal data via « My Account » tab on the web desktop version. Users acknowledge that their Personal Data is stored as long as their account is open, and as long as necessary for providing the Services.

Users may also, for legitimate reasons, oppose the processing of their personal data. To learn more about their rights Users may visit CNIL website. Such opposition may result in the inability to use the Services. The Users may write to oppose to the processing of their personal data to the SOGOFIF - CINANDO at the following address :

SOGOFIF – CINANDO
5 rue Charlot
75003 Paris

User acknowledge that in case of damages suffered in connection with the use by SOGOFIF - CINANDO of their Personal Data, these shall be limited according to the liability clause of article 9 of the CINANDO GENERAL TERMS AND CONDITIONS OF USE.

SOGOFIF communicates Users data in the following cases :

  • Transfer to sister or mother companies, that would be subject to the CINANDO GENERAL TERMS AND CONDITIONS OF USE, or enforce dispositions that have at least the same level of protection;
  • Transfer to the commercial partners having concluded a distribution contract with CINANDO and who are committed to data protection regulations as CINANDO is;
  • Transfer to suppliers who are in charge on behalf of CINANDO of carrying services such as orders of equipment, payments (credit card), processing of late payments, customers services or data processing;
  • Transfer in case of company restructuring such as merger and acquisitions and transfer of important part or all of CINANDO shares;
  • In the framework of legal obligations.


A register of Personal data processing is established by SOGOFIF and at the disposal of the Users.

When recommended by law, in case of communication of Personal Data to subcontractors in the frame of the article 16 of the CINANDO GENERAL TERMS AND CONDITIONS OF USE, CINANDO establishes a precise contract in compliance with the EU commission decision (2010/87/EU) pursuant to standard clauses for personal data transfer to third party countries located subcontractors.

CINANDO uses Google Analytics and Firebase Analytics 3rd-parties to track individual navigation behaviour in order to improve the relevance of the service.

For information regarding how Google uses data when you use Google’s partners’ sites or apps, please visit Google Privacy Policy.