Alex is a 60-year-old failed English actor with a cynical wit, dragging out a lonely existence in Lisbon, Portugal. Waiting for a terminal disease to put an end to his life, he does voice-overs for cheap travel videos, and devotes himself to drinking. His only solace is his friendship with Irene, a beautiful painter in her mid-thirties, who mysteriously disappears one night. A few days later, Alex surprises Bruno, a solitary young locksmith, inside Irene's apartment. He discovers Bruno breaks into other people's homes to make a “record” of their lives and identities, through their possessions. These records are then placed in a large archive of the neighbourhood's residents in the back of his shop. A tender friendship is slowly born between these two loners, as they begin to spend increasing amounts of time together in Irene’s apartment, either looking for clues to her whereabouts, or finding new ways to entertain themselves. Weeks later, they uncover information that suggests Irene may have left for Spain, under strange circumstances. These two unlikely heroes then decide to embark on a mission to rescue her, and leave for Spain.